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Privacy Policy

This Privacy Policy explains how Outlaw’s Roost (“we,” “us,” or “our”) collect, use, protect, and handle your information when you visit our website, contact us, or book a stay.

By accessing our website or making a reservation, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide
We may collect personal information that you voluntarily provide, including:
• Name
• Email address
• Phone number
• Booking details (dates, number of guests, preferences)
• Payment information (processed securely via Hospitable’s payment partners)
• Messages or inquiries you submit
• Waitlist or newsletter sign-up information

1.2 Payment Information
We do not store or access your full credit card details.
All payments are processed securely through third-party payment providers integrated with Hospitable.

1.3 Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages viewed
• Referring website
• Date and time of visits
• Cookies and analytics data

1.4 Third-Party Sources
We may receive limited information from:
• Airbnb (if applicable)
• VRBO (if applicable)
• Email service providers (such as ActiveCampaign, Mailchimp, or similar)
• Social media platforms used for marketing


2. How We Use Your Information

We use the information we collect for purposes including:
• Processing and managing reservations
• Sending booking confirmations and check-in instructions
• Communicating with guests before, during, and after their stay
• Responding to inquiries
• Providing customer support
• Managing our waitlist and email communications (only if you opt in)
• Improving website performance and guest experience
• Detecting or preventing fraud
• Complying with legal obligations

We do not sell your personal information.


3. Sharing Your Information

We may share your information with trusted third parties who assist with:
• Property management
• Website hosting
• Payment processing
• Email communication
• Maintenance or onsite services
• Analytics and website performance

These parties are only given the information necessary to perform their services.

We may also disclose information if required:
• By law
• For legal requests or court orders
• To protect guests, property, or business operations


4. Marketing Communications

If you opt in (e.g., join our waitlist or newsletter), we may send emails about:
• Availability announcements
• Updates about Outlaw’s Roost
• Promotions or special offers
• New features or experiences

You may unsubscribe from these emails at any time by using the link included in each email.


5. Data Security

We take reasonable measures to protect your information, including:
• Encryption where appropriate
• Secure website hosting
• Limited access to sensitive information

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.


6. Data Retention
 
We retain personal data only as long as necessary to:
• Manage bookings and communication
• Comply with legal, tax, and accounting requirements
• Resolve disputes
• Improve operations

If you request deletion, we will remove information that is not legally required to be retained.


7. Cookies & Tracking
 
Our website may use cookies or similar technologies to:
• Improve website functionality
• Store preferences
• Conduct analytics
• Support marketing efforts

You may disable cookies in your browser settings, but certain features may not function properly.


8. Your Rights

Depending on your location, you may have rights to:
• Access your personal data
• Request correction
• Request deletion
• Opt out of marketing
• Request a copy of your data
• Limit certain types of data processing

To exercise these rights, please visit our Contact Us page.


9. Children’s Privacy

  • Our website and rental property are not intended for children under 18.
  • We do not knowingly collect data from minors.
  • If information from a child is accidentally submitted, we will delete it promptly.


10. Third-Party Links

  • Our website may link to third-party websites.
  • We are not responsible for their privacy practices.
  • We recommend reviewing their policies independently.


11. Updates to This Policy

  • We may update this Privacy Policy periodically.
  • The updated version will be posted with a new “Last Updated” date.
  • Your continued use of our website signifies acceptance of the updated policy.


12. Contact Us
For questions about this Privacy Policy or your personal data, please visit our Contact Us page.